Frequently Asked Questions
Delivery costs are calculated during checkout. Orders are processed within 1-2 business days and sent out via Royal Mail 2nd class which can take 3-5 business days. If delivery is going to take longer (holidays, etc) you will be notified via email.
Yes! We ship orders worldwide. Delivery costs are calculated during checkout. Orders are processed within 1-2 business days and sent out via Royal Mail International Standard which can take 6-9 business days. If delivery is going to take longer (holidays, etc) you will be notified via email.
For UK orders please allow 10 business days from date of purchase before contacting us if your order has not arrived.
For international orders please allow 15 business days from date of purchase before contacting us if your order has not arrived.
If your order still hasn’t arrived after this timeframe we will arrange for a replacement order to be sent out.
We take care to insure that you receive your Juta Street art in pristine condition! All orders are packed into heavy duty poster tubes so should arrive safely.
Technically no. If you specify a safe place on the Royal Mail website, it should get left there. No signature is required for delivery. However as the package will not fit through a letterbox you may need to be home to receive the delivery.
Please contact us using the contact page and we will do our best to accommodate you.
If you have a question about an existing order please reply to your order receipt email that you should have received when you placed your order. If you can not find the email, or for anything else, please contact us via the contact page.
Absolutely! I love creating personalised pieces. Please get in touch using the form on the contact page.